Vouchers & competitions

Important conditions for S2S vouchers

- Each voucher can only be used once.
- Only one voucher can be used per order.
- Vouchers cannot be redeemed for cash.
- The resale of vouchers is not permitted.
- The gift vouchers can only be redeemed in our webshop (silver2silver.com) or at one of our events.
- Vouchers can only be redeemed for a limited time and expire on the date stated on the voucher. An extension is not possible.
- If you exercise your right of return, the reduced purchase price will be refunded. There is no entitlement to a refund or replacement of the voucher.

The detailed terms and conditions for the competition can be found on our website www.silver2silver.com.

Conditions of participation for the S2S competitions

§ 1. Preamble

S2S (“Silver2Silver”) offers competitions on the Internet. Participation in these competitions and their implementation is governed by the following provisions.

§ 2 Competition

1. Silver2Silver is holding a competition on the Internet. Participation is subject to the following conditions.
2. To participate, the user must either “like” a post on Facebook or the Silver2Silver Like Page or subscribe to the Silver2Silver mailing list
3. The winner(s) will generally be chosen at random from all entries during the period defined in the competition description. The closing date for entries is usually the last day of the competition period at 11:59 p.m. (unless otherwise defined in the competition description). The decisive factor is the recorded receipt of the database entry via the online form at Silver2Silver.

§ 3 Participants

1. Persons under the age of 18 and other persons with limited legal capacity require the consent of their legal representative(s) to participate in the competition. Persons under the age of 18 are excluded from participation in certain competitions. In these cases, this is noted in the competition description. Persons under the age of 14 are excluded from participation in competitions.
2. Employees of Silver2Silver, affiliated companies, any partner for the specific competition or their spouses or life partners as well as their family members are excluded from participating in competitions.

§ 4 Exclusion, non-consideration

1. Silver2Silver is entitled to exclude entries that are pornographic, sexist, racist, Nazi, glorifying violence or commercial in nature from participation in the competition.
2. Silver2Silver is entitled to exclude participants who are suspected of violating these conditions of participation or the game rules from participating in the competition.
3. Silver2Silver is entitled to exclude participants from taking part in competitions in the event of manipulation, regardless of the type and extent, without giving any reasons, and to subsequently revoke and reclaim prizes if necessary. In particular, the use of technical aids such as scripts for automated registration and participation is not permitted and will lead to exclusion from the competition and, if necessary, to revocation and reclaiming of prizes.

§ 5 Prize procedure

1. The execution of the competitions and the selection of the prizes are the sole responsibility of Silver2Silver. The prizes and winnings are determined among all participants. Silver2Silver and its suppliers determine the delivery conditions for the delivery of the prizes. In the event that delivery or implementation of the prizes offered is not possible or only possible with unforeseen effort, the winners will receive a replacement prize of equivalent value.
2. Only one prize is possible per participant and per household in a competition.
3. The winners will be notified by Silver2Silver and published on the Silver2Silver website and on the Silver2Silver Facebook page.
4. If the prize is a non-cash prize, the processing will be carried out by Silver2Silver. The prize will be sent to the address provided by the winner. If the address provided by the winner is incorrect and/or the prize cannot be delivered for other reasons for which the winner is responsible, the right to the prize will be forfeited.
5. The winners have no right to change or add to the respective prize.
6. There are no claims for alternative cash payment of winnings.
7. If the winner provides an incorrect or incomplete email address, the right to the prize is forfeited. The same applies if the winner does not respond to the prize within a deadline set by Silver2Silver and declares acceptance. In these cases, Silver2Silver will draw a replacement winner.
8. Prize claims are not transferable.

§ 6 Complaints

Complaints from participants will only be processed if they are made in writing and specify the competition. These can be sent to the following address: Silver2Silver, Breslauer Straße 54, 71034 Böblingen or to the user service directly by email info@silver2silver.com.

§ 7 Data protection/Information/Reference to data protection declaration

1. Silver2Silver complies with data protection regulations when storing and using participant data.
2. In addition, collected data will only be passed on to third parties with the prior express consent of the participants and will otherwise be deleted after the end of the competition.
3. Silver2Silver is entitled to publish the names of the winners on the Internet as part of the competition.
4. Otherwise, the privacy policies of the Silver2Silver website apply.

§ 8 Liability

1. Once the prizes have been handed over to the respective winners, Silver2Silver is released from any obligation. Silver2Silver is not liable for any legal and/or material defects in the respective prizes.
2. All information provided by Silver2Silver, especially in connection with the publication of winners’ names, etc., is provided without guarantee.
3. Silver2Silver is not liable for technical failures or the availability of the offer, unless it is guilty of intent or gross negligence. This applies in particular to technical failures in connection with the transmission of participant data or entries. A claim for damages is limited to the amount of the main prize offered in the relevant competition.
4. Silver2Silver shall not be liable for participants who are excluded or not considered in accordance with Section 4 of these Terms of Use.

§ 9 Miscellaneous

1. Legal recourse with regard to the competitions is excluded.
2. The possible invalidity of individual provisions shall not affect the validity of the remaining provisions.
3. Silver2Silver reserves the right to change or correct the conditions of participation and the game rules at any time – within the scope of what is legally permissible.

Böblingen, June 2024